Refund and Returns Policy

7-Days Replacement Policy

At juugnu.in, we want you to be completely satisfied with your purchase. If you receive a defective product, you can request a replacement within 7 days of delivery. This applies to products purchased directly from our website.

To be eligible for a replacement, the product must be unused and in the same condition that you received it. It must also be in the original packaging with all accessories and documentation.

To request a replacement, please contact us at support@juugnu.in with your order number and a brief description of the defect. We will get back to you with the instructions on how to return the product and receive a replacement.

Please note that we do not accept returns or offer refunds for products that are not defective. We also do not cover the shipping costs for returning the defective product. We reserve the right to refuse a replacement if the product is found to be damaged due to misuse, abuse, or negligence.

We appreciate your understanding and cooperation. Thank you for choosing juugnu.in!